Bastyr University’s newly relocated and beautifully renovated teaching clinic, Bastyr Center for Natural Health, is seeking a Business Office & Medical Records Manager. Located in Seattle’s Fremont/Wallingford neighborhood, the Center is the largest natural health clinic in the Northwest with more than 35,000 patient visits a year. The University is a fully accredited institution offering undergraduate and graduate degrees in the natural health sciences. At the Center, students train closely with experienced clinical faculty in naturopathic medicine, acupuncture and Oriental medicine, nutrition, and counseling.

This person will manage and oversee all activities of the Business Office and Medical Records departments’ staff and operations; including hiring, scheduling, training and evaluating all staff.  Responsible for department budget.  Develops, implements and enforces department policies and procedures. Manages aging accounts receivables to standards set by industry and Clinic Operations Manager.  Responds to complex patient issues and complaints that are escalated to this position.  Reviews, approves, develops and implements all trading partner and business associate agreements, to ensure that all privacy concerns, requirements, and responsibilities are addressed.  Acts as primary authorized Medical Records Custodian (MRC) and approves all releases of patient healthcare information pursuant to compulsory process.